Complaints to CASE up 15.7% in 2012

• QX179R

  1 Feb 13, 18:41

  SINGAPORE : The number of complaints lodged with Singapore's consumer watchdog rose by 15.7 per cent in 2012, with the biggest number revolving around the motor industry.

  The Consumers Association of Singapore (CASE) handled 25,733 cases in 2012, compared with 22,240 cases in 2011.

  It helped to resolve 74.3 per cent of the cases and played a role in recovering a total of S$3.3 million.
  
  The beauty industry had the second-biggest share of complaints, followed by electrical and electronics.
  
  - CNA/ms

• FireIce

  1 Feb 13, 18:44

  got a lot more

  some ppl just cant be bothered to go to CASE

• charlize

  11 Feb 13, 17:19

  Complain to CASE got use meh?

• charlize

  12 Feb 13, 22:39

  

• Mr Milo

  13 Feb 13, 00:19

  damn stressed :lol: see lah, bring in more, more cases :lol:
• ^Acid^ aka s|aO^eH~

  13 Feb 13, 09:46

  Can go CASE complain abt CASE?

  if yes, then I think the % will go up even more

• FireIce

  13 Feb 13, 11:23

  y they no say how many % of cases they successfully resolved.

   

• ^Acid^ aka s|aO^eH~

  13 Feb 13, 11:25

  Originally posted by FireIce:

  y they no say how many % of cases they successfully resolved.

   

  
  got...  @ 3rd para...

• FireIce

  13 Feb 13, 11:45

  did tt increase or decrease?

• charlize

  26 Feb 13, 19:40

  You are one tough customer.