Dear Ah Long,
Without your help I will not be here today. Because of that I gave you 2yrs of my life.
Unlike other loan-sharks, beside paying a yearly interest, you needed me to furnish you with a yearly fitness report. Since u gave me a year to prepare and even offered me rebates, if I did well, I conceded to it.
Recently, you changed the rules suddenly. I have been dutifully reporting to you whenever I head overseas. Is it so hard for you to send me an sms or email? If its so hard you should not even charge me for leaving Singapore the other time. Oh are you going to say that you decided to change it suddenly! "Dear sir please do not tell me that you decided to go oversea in a spur of a moment." quoted from ah long. Do you know how embarrassed I was when I knew this from Jane. Please show me some respect.
This changed affects me directly. It is only polite of you to have a discussion with me. Haven't you been trying to promote a courteous relationship? What happen to the democratic ideals we live by? This change is not even win-win! All the talks about getting a win-win situation with Mr M are empty. Please practice what you preach.
I understand that I am in no position to complain since I got the BC. I can only suck thumb. I heard that nowadays you are concern about your customers opinion. Hope this help in improving your customer service department.
Yours sincerely,
Iron
How can you complain. Do you know Ah Long gives 9k to new customers?
Lucky for me, I repaid my debt after 2 years.
What happen to customer loyalty rewards?
Your loanshark understand English. Upgraded.
One word: REGRET