Helpdesk: What's on your monitor now ma'am?
Customer: A teddy bear my boyfriend bought for me in the supermarket.
Helpdesk: And now hit F8.
Customer: It's not working.
Helpdesk: What did you do, exactly?
Customer: I hit the F-key-8-times as you told me, but nothing;s happening.
Helpdesk: Your password is the small letter a as in apple, a capital letter
V as in Victor, the number 7.
Customer: Is that 7 in capital letters?
A customer couldn't get on the Internet.
Helpdesk: Are you sure you used the right password?
Customer: Yes I'm sure. I watched my colleague do it.
Helpdesk: Can you tell me what the password was?
Customer: Five stars
Customer: I'm writing my first e-mail.
Helpdesk: OK, and what seems to be the problem?
Customer: Well, I have the letter "a", but how do I get the circle around
it.